eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
Every eDesk user has a role associated with their account that gives them access to different tools in eDesk. Each role has a unique set of…