In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Create a Manual Usage Template to help your team respond to customers quickly. This help file will guide you through creating these ready-to-go…
Watch this video and find out how you and your Team can save time with eDesk through automation!
AI automations allow you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
ManoMano is a European marketplace specialising in DIY, home improvement and gardening supplies. Launched in France, it now also operates in…
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
