Respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist responses are available…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
Accelerate your response time by creating your own one-click AI-powered responses using customized AI Templates and the Sparkle icon. This…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
Want to save time and deliver truly great customer responses? eDesk's intelligent AI Composer uses ChatGPT technology to instantly change the…
Maximize the benefits of AI with eDesk’s efficient and intelligent response features; Agent Assist and HandsFree which will suggest the perfect,…