The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Smart Reply is an AI-powered tool that helps agents respond to customer messages faster and more accurately. It boosts response times and customer…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
Smart tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
AI Translation helps your business expand into new markets by breaking language barriers. It allows you to deliver exceptional customer support…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and AI Automation, which operates via…
