The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.