eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
