Troubleshooting: Contact Form tickets

Website Contact Forms

Creating tickets (video)

Intro to the Mailbox - Ticket View (video)

Spotlight on the Ticket View (video)

AI powered summaries

Chat Insights (including chatbots)

Fine-tune your customer care with eDesk's Report Extracts

Boost your sales with eDesk’s Pre-sales feature

Setting up Agent Assist

Deleting Tickets

Tickets Insights

Resolving Tickets (video)

How to Read/Unread Tickets

Troubleshooting: Why are my tickets not imported?