eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
AI automations allow you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
When AI Assist or AI Automation is first enabled on your account, a Content hub with a Sample Policies library is added to your account. This…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
