eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
AI automations allow you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
