Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
The Content Hub is powered by Ava and is essentially “Ava’s bookshelf”. This is where all material that Ava uses to answer customer questions…
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
Providing rich custom content in the Content Hub is one of the ways to enable your AI Chatbot to deliver top tier care to your customers. This…
Respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist responses are available…
The most basic element in a Chatbot is called a 'node'. A node is simply a ready-made action like “Send message to customer” or “Transfer…
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Discover eDesk AI's classifications and learn how they can enhance your support experience by providing personalized and accurate responses to…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
