Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
In this video we show you how to set up a Company SLA based on your working hours, for your email and webstore channels.
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
You'd like to use eDesk Chat with a Chatbot but don't know where to start? Or perhaps you already use an eDesk Chat widget and now want to add…
