Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
StoreFeeder is one of the most powerful and popular multi-channel ecommerce software solutions. It takes care of your listings, orders, inventory,…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
Want to save time and deliver truly great customer responses? eDesk's intelligent AI Composer uses ChatGPT technology to instantly change the…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
