In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
We’ve redesigned the xSellco Insights mobile app, giving it a new look and feel, as well as a new name - eDesk Insights. This help file…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
eDesk's Pre-sales tools help you turn prospective customers into buying customers, by streamlining your pre-sales enquiries and enabling your…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Tags are a great way to organize the Mailbox, giving your customer support process more structure. They allow you to categorize tickets for…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
