eDesk's Pre-sales tools help you turn prospective customers into buying customers, by streamlining your pre-sales enquiries and enabling your…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Customer support in one place, not all over the place! Get started with eDesk now!
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
AI Automation allows you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and AI Automation, which operates via…
