Octopia provides online marketplace software for retailers, manufacturers, and wholesalers, supporting both B2C and B2B markets. Connecting…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
Kaufland (formerly Real.de) is one of the biggest and fastest growing open marketplace in Germany, offering an extensive sales channel and covering…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Channelengine.com is a marketplace solution that supports over 250 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
