eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Customer support in one place, not all over the place! Get started with eDesk now!
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Favouriting tickets is an easy way to keep important queries in one place so that you can access them quickly. This help file will show you…
If you need someone else in your team to help you with a ticket, all you need to do is @mention them and the ticket will appear in the Mentioned…
