What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
What are the benefits of using an eCommerce help desk like eDesk?
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.