What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
What are the benefits of using an eCommerce help desk like eDesk?
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
You may want to add internal notes to your tickets in eDesk for reference or to help people out.
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
