eDesk will allow you to create delivery configurations in your account so we can calculate estimated delivery times for you. This help file…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
Watch this video and find out how you and your Team can save time with eDesk through automation!
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
Set up CSAT to request feedback from customers after their support ticket has been resolved. Once a ticket has been resolved by an Agent, a message…
