The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
AI Automation allows you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
AI Classifications enhance your support experience by automatically categorizing customer queries, enabling personalized and accurate responses. This…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
