Walmart is a popular online marketplace in America allowing you to sell products. Connecting your Walmart account will allow your messages,…
The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
Smart Reply is an AI-powered tool that helps agents respond to customer messages faster and more accurately. It boosts response times and customer…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
Connecting your Outlook account to eDesk is quick and simple using the Microsoft API. This guide walks you through the setup process.
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
If you use Outlook to receive emails from multiple channels, and the emails go into an Outlook folder for each channel, here's some good news.…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…
If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…
