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Connecting Walmart with eDesk

Walmart is a popular online marketplace in America allowing you to sell products.  Connecting your Walmart account will allow your messages,…

Mail Forwarding using the same email address

Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…

eDesk: What's new in February 2022?

Discover our brand-new offboarding flow and the simplified Mail Forwarding process! This month on eDesk, we implemented a completely revamped…

Connecting a channel with eDesk

eDesk brings all your customer queries into one place, with related order details and conversation history.  We understand the importance…

The eDesk App Store

eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…

Connecting Amazon with eDesk

Connecting your Amazon channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.

Troubleshooting: Revoking access to existing software

When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…

Channel Reports

The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…

Connect your Amazon Mailbox with eDesk (Repricer.com customers only)

So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…

Trialing eDesk via Repricer

If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…

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