Walmart is a popular online marketplace in America allowing you to sell products. Connecting your Walmart account will allow your messages,…
The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
Connecting Outlook to eDesk couldn't be easier. In this guide, we will look at how to connect your Outlook account in eDesk super quickly using…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
If you use Outlook to receive emails from multiple channels, and the emails go into an Outlook folder for each channel, here's some good news.…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…
If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…
Connecting your Amazon channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.
