TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
We encourage you to use snippets in your replies to customers to save time whilst sending professional and thorough responses!
Your customers have a number of ways to change or reverse their purchases when they buy through TikTok Shop. The good news is that it's simple…
More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
