Spotlight on Manual Usage Templates (video)
Creating Procedures for your AI Agents
Leaving Internal Notes (video)
Creating Instructions for your AI Agents
Using Manual-Usage Templates in eDesk
Tell your AI Agent how to auto-reply by providing it with Procedures
Connecting ManoMano with eDesk
Identifying gaps in your Procedures
HandsFree: Automate your first replies
Responding to your customer
Troubleshooting: Ticket status changing automatically
Managing your team’s permissions using roles
Updating tickets in bulk
Role permissions
Speak with one of our agents or email us.