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Finding out what version of Magento you're using

Not too sure which version of Magento you have? Log into your Magento Account and at the bottom of the screen, you will see which version…

Installing eDesk Chat and Contact forms on your website

Engage your website visitors with a smooth live chat experience using the eDesk Chat add-on, and create contact forms that allow them to get…

Channels

Add your Marketplaces, Webstores and email accounts to have all correspondence in one place Select your avatar in the right-hand corner Select…

Magento V1 API integration

To get started, go to your account avatar, Settings → Channels → + Add Channel Select Webstore integration → Magento This guide outlines…

✚ Magento V1 Extension integration

Magento Version 1 Connecting your Magento store to eDesk is done through an easy-to-use Magento extension To get started, go to your account…

✚ Magento V2 API integration

To get started, go to your account avatar, Settings > Channels > + Add Channel Select Webstore integration > Magento 01 Choose your…

Feedback Switch

Welcome to eDesk Feedback! As your account has recently been upgraded, we have put together a guide to help you. Left hand panel You will…

The 5 step guide to setting up your eDesk Mailbox

Instead of having customer communication all over the place - customer messages scattered across separate inboxes and message centers, without…

Moving from Reply Manager to eDesk

If you have moved to eDesk from ReplyManager, you now have access to a lot more marketplaces and features that ReplyManager did not support.  Co

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