We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
What are the benefits of using an eCommerce help desk like eDesk?
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
