The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Use eDesk's Message Rules to automate ticket management, giving your team more time to deliver 5 star customer support. This help file provides…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Watch this video and find out how you and your Team can save time with eDesk through automation!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
Create a Manual Usage Template to help your teams respond to customers quickly.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
What are the benefits of using an eCommerce help desk like eDesk?
