eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
The Orders tab will allow you to see all of the orders placed on the marketplaces and channels you have connected to eDesk as well as their…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk Home is a new page within your eDesk app that helps you to keep track of your mailbox and learn how to get the most from eDesk. Before…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Did you know that you can customize the information that's shown in your Mailbox and also control the way information is displayed? This…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
