What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
PrestaShop is a freemium, open source e-commerce platform allowing you to create an online store and sell products. Connecting your PrestaShop…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
The PrestaShop integration for eDesk's Feedback allows you to request feedback for the orders you received from your PrestaShop customers. This…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Stay on top of invoicing and save time by creating invoice templates that can be automatically generated for your order-related tickets. This…
eDesk's Pre-sales tools help you turn prospective customers into buying customers, by streamlining your pre-sales enquiries and enabling your…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
