Nodes are the actions that make up the flows in your chatbot. Examples of nodes are 'Send message to customer' or 'Transfer to agent'. Some chatbot…
The most basic element in a Chatbot is called a 'node'. A node is simply a ready-made action like “Send message to customer” or “Transfer…
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
This condition node allows you to create more dynamic and responsive chat flows by setting up IF statements within your flows. The node states…
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
eDesk makes it easy for you to be 100% confident your chatbots are set up correctly so that they can deliver great customer care 24/7. We provide…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
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Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Kaufland (formerly Real.de) is one of the biggest and fastest growing open marketplace in Germany, offering an extensive sales channel and covering…
