eDesk Home is a new page within your eDesk app that helps you to keep track of your mailbox and learn how to get the most from eDesk. Before…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
The Live dashboard offers a real-time snapshot of the activities occurring in your eDesk account. It's a dynamic dashboard that refreshes…
Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
Octopia provides online marketplace software for retailers, manufacturers, and wholesalers, supporting both B2C and B2B markets. Connecting…
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and the Chatbot, which operates on your…
