Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
You may want to assign tickets to your teammates in eDesk if they’re better suited to solving the issue or if you’re overwhelmed for example.
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
You may want to add internal notes to your tickets in eDesk for reference or to help people out.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
The bulk Reply option in eDesk will allow you to respond to multiple tickets in one go, allowing you to save time and be more efficient.
You can resolve or close a ticket in eDesk when you're done dealing with the customer's query. Regularly resolving tickets will help you keep…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
eDesk is the only customer support help desk built exclusively for eCommerce.
Veeqo is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
Sears Marketplace is an online ecommerce market that allows you to sell your products as well as advertise them on Sears' website. Connecting…
