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This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
The Shopify integration for eDesk's Feedback allows you to request feedback for the orders you received from your Shopify customers. This…
The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
The FNAC integration for eDesk's Feedback allows you to request feedback for the orders you received from your FNAC customers. This help file…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…
Create a Manual Usage Template to help your teams respond to customers quickly.
Integrating WhatsApp with eDesk will revolutionize the way your team handles support. By having two way communication via WhatsApp with your…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
When contacting buyers, the eDesk email address must be added as an Approved Sender in Seller Central. If you do not add eDesk as an Approved…
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…