eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Customer support in one place, not all over the place! Get started with eDesk now!
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
We encourage you to use snippets in your replies to customers to save time whilst sending professional and thorough responses!
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
