eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…
This help file will guide you through what actions to take if you can't access certain screens in eDesk. Before you start You…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
