When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
In this video, we will demonstrate how you can easily link your eBay account to eDesk.
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
Buyers can perform a lot of different actions whenever they placed an order on eBay: start a return or refund request, cancel their order, etc... Whenever…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
The eBay integration for eDesk's Feedback allows you to request feedback for the orders you received from eBay customers. This help file will…
eDesk connects to eBay through eBay's API. As a verified eBay partner, we will only have secure access to limited information. Because we…
Connecting your eBay channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Did you know that you can fine-tune how eDesk manages your eBay messages? eDesk provides a set of eBay channel settings that enable you to customize…
eBay cases can sometimes be sensitive, therefore we allow users in eDesk to restrict eBay case reponses. This help file will show you how…
Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through eBay. This help file will…
This support article will guide you on the next steps that are required to set up your Amazon mailbox so you'll be able to send and receive messages…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
