Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
eDesk's Ava chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…
The Content hub is basically the library where your AI learns the information it needs to provide accurate and relevant responses. You can add…
