Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
