The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
eDesk will allow you to create delivery configurations in your account so we can calculate estimated delivery times for you. This help file…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
In this video we show you how to set up a Company SLA based on your working hours, for your email and webstore channels.
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries. Connecting…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
