eDesk will allow you to create delivery configurations in your account so we can calculate estimated delivery times for you. This help file…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
AI automations allow you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
HandsFree is part of eDesk's AI Automation suite. It allows you to automatically resolve the first incoming message in a ticket by using templates,…
You'd like to use eDesk Chat with a Chatbot but don't know where to start? Or perhaps you already use an eDesk Chat widget and now want to add…
Help your support team respond to customer messages in just a few clicks - making responses fast, efficient, and hassle-free! Before you start Agent…
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…
If your Amazon account is already connected to eDesk but you're not receiving messages or if you disabled eDesk (xSellco) access and now wish…
Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics. Connecting your Newegg account…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
FNAC Darty is one of the leading online marketplaces in France, specializing in entertainment and electrical products. Connecting your Fnac…
Walmart is a popular online marketplace in America allowing you to sell products. Connecting your Walmart account will allow your messages,…
