Managing your team’s permissions using roles

How to renew your Microsoft Office Token to move to new Microsoft OAuth 2023 Update

How to renew your Microsoft Office token

Transforming your responses to customers with AI Composer

Marking as Important & Favouriting tickets

Troubleshooting: eDesk Talk

Managing ticket statuses

The 3 step guide to setting up eDesk Feedback

Feedback Rules and Messages

Creating new tickets and external emails