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Connecting Wish with eDesk

Connecting your Wish account will allow your messages, orders, and order information to flow directly into eDesk.  When you connect Wish…

Add Channel: Amazon (video)

In this video, we will demonstrate how you can easily link your Amazon account to eDesk.  

Add Channel: eBay (video)

In this video, we will demonstrate how you can easily link your eBay account to eDesk.  

Connecting Linnworks with eDesk

Linnworks is an Inventory Management software that helps e-commerce sellers grow their business.  eDesk’s Linnworks app allows you to view…

Connecting Wix from the eDesk App Store

Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…

Add Channel: Shopify (video)

In this video, we will demonstrate how you can easily link your Shopify account to eDesk.  

Connecting a channel with eDesk

eDesk brings all your customer queries into one place, with related order details and conversation history.  We understand the importance…

Add Channel: BigCommerce (video)

In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.  

Setting up your Mailbox for success! (video)

Watch this video and find out all the best practices to set up your eDesk Mailbox for success!  

Search and Filters

When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…

Connecting your channels to eDesk Feedback

To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…

Connecting Amazon with eDesk

Connecting your Amazon channel settings will allow your orders, messages, delivery times, returns and refund details to flow into eDesk.

Connecting eDesk from the Wix App Market

Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…

Connecting Shopware with eDesk

Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries.  Connecting…

Intro to the Mailbox - Ticket View (video)

 eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!

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