eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
eDesk Home is a new page within your eDesk app that helps you to keep track of your mailbox and learn how to get the most from eDesk. Before…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
