Magento is a popular eCommerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Magento is a popular e-commerce platform allowing you to create an online store and sell products. Connecting your Magento account will…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
