eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Customer support in one place, not all over the place! Get started with eDesk now!
You may want to assign tickets to your teammates if they’re better suited to solving the issue or if you’re overwhelmed. This help file…
Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
