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Connecting TikTok Shop with eDesk

TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…

Managing your TikTok Shop cancellations, refunds, returns, and replacements

Your customers have a number of ways to change or reverse their purchases when they buy through TikTok Shop. The good news is that it's simple…

The eDesk App Store

eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…

Connecting Etsy with eDesk

Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items.  By connecting your Etsy account…

Connecting Wix from the eDesk App Store

Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…

Connecting eDesk from the Wix App Market

Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…

Connecting Fnac or Darty with eDesk

FNAC Darty is one of the leading online marketplaces in France, specializing in entertainment and electrical products.  Connecting your Fnac…

Role permissions

Every eDesk user has a role associated with their account that gives them access to different tools in eDesk. Each role has a unique set of…

Getting started with the eDesk API

The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…

Creating signatures

By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…

European VAT for eCommerce

If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…

How to generate a token for the eDesk API

eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…

What are the best practices for creating a 5-star customer experience?

Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…

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