StoreFeeder is one of the most powerful and popular multi-channel ecommerce software solutions. It takes care of your listings, orders, inventory,…
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
The PrestaShop integration for eDesk's Feedback allows you to request feedback for the orders you received from your PrestaShop customers. This…
Newegg Commerce, Inc. is an online retailer of items including computer hardware and consumer electronics. Connecting your Newegg account…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
You can select the Receiving mode for email channels to determine how you want your messages imported in eDesk. This help file will guide…
TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Nodes are the actions that make up the flows in your chatbot. Examples of nodes are 'Send message to customer' or 'Transfer to agent'. Some chatbot…
This condition node allows you to create more dynamic and responsive chat flows by setting up IF statements within your flows. The node states…
