ShipStation is a web-based order and delivery management software for the UK. Connecting your Shipstation account will allow the tracking…
Aftership is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
Shippingbo is an ecommerce logistics solution : multi-channel, multi-warehouses and multi-carriers solutions. It is composed of three features…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
Customer support in one place, not all over the place! Get started with eDesk now!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
Smart Reply is an AI-powered tool that helps agents respond to customer messages faster and more accurately. It boosts response times and customer…
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…