eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
eDesk’s Customer Snippets let you insert customer or order information into a message with just a couple of clicks. This help file will…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
Engage your website visitors with a smooth chat experience using eDesk Live Chat. This help file will guide you through the Widget Settings…
