If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
Did you know that you can customize the information that's shown in your Mailbox, and also control the way information is displayed? This…
This help file will guide you through what actions to take if your Message Rules are not working in eDesk. Before you start You…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Use eDesk's Message Rules to automate ticket management, giving your team more time to deliver 5 star customer support. This help file provides…