eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Rakuten France (formerly known as Priceminister) offers an online e-commerce website that provides new, used, and collectable products at fixed…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing you to gain your…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…
The new Octopia API integration brings several enhancements to your eDesk experience, improving order and message handling for Cdiscount and…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
Octopia provides online marketplace software for retailers, manufacturers, and wholesalers, supporting both B2C and B2B markets. Connecting…
Agent Assist is a feature of our AI Assist suite of tools. The Agent Assist feature allows you to map your templates to different AI Classifications…
Want to save time and deliver truly great customer responses? eDesk's intelligent AI Composer uses ChatGPT technology to instantly change the…
