eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
The Shopify integration for eDesk's Feedback allows you to request feedback for the orders you received from your Shopify customers. This…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
Learn how well your Chatbots are serving your customers with eDesk's handy CSAT (customer satisfaction survey) feature, which automatically asks…
The Trustpilot integration allows you to request feedback based on the orders you received from your marketplaces and webstores (Shopify, BigCommerce,…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Smart Reply is an AI-powered tool that helps agents respond to customer messages faster and more accurately. It boosts response times and customer…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
