In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
Message Rules in eDesk tell the inbox to automatically perform actions such as tagging and routing messages based on the conditions you decide.…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…
