eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Customer support in one place, not all over the place! Get started with eDesk now!
In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
Engage with your customers on your Shopify store using eDesk’s Live Chat. Setting it up is easy, quick, and customizable to suit your business…
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
