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Automate your "Where is my order" responses with eDesk's Tracking Code Mapping

"Where's my order?" can constitute an estimated 20-40% of customer enquiries. That's why eDesk allows you to add a direct tracking link to orders…

Sending emails via SMTP in eDesk

There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…

Requesting Shopify reviews

The Shopify integration for eDesk's Feedback allows you to request feedback for the orders you received from your Shopify customers. This…

Requesting WooCommerce reviews

The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…

Requesting Google Reviews

The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores.  This…

Trialling eDesk? All your questions answered!

You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…

Connecting Wix from the eDesk App Store

Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…

Requesting PrestaShop reviews

The PrestaShop integration for eDesk's Feedback allows you to request feedback for the orders you received from your PrestaShop customers. This…

Requesting FNAC reviews

The FNAC integration for eDesk's Feedback allows you to request feedback for the orders you received from your FNAC customers. This help file…

Getting started with the eDesk API

The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…

Connecting Shopware with eDesk

Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries.  Connecting…

Requesting Magento reviews

The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…

Connecting eDesk from the Wix App Market

Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…

Connecting WooCommerce with eDesk

WooCommerce is a popular ecommerce platform allowing you to create an online store and sell products.  Connecting your WooCommerce account…

Connecting Klaviyo with eDesk

Klaviyo is a cloud-based marketing automation and email marketing tool that helps businesses create personalized, targeted campaigns and manage…

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