Mark Waiting tickets as Resolved after a certain amount of time
Setting Service Level Agreement (SLA) Targets
Auto-responding during busy times
Setting up your Company details
The Live dashboard: A real-time view of your account
How to turn on Dark mode
Changing the ticket status and scheduling a message response
Spotlight on the Templates (video)
Intro to Templates (video)
Configuring your eBay channel settings
Tickets Insights
AI Insights: See how AI is working for you
Spotlight on Manual Usage Templates (video)
Agent Insights
SSpeak with one of our agents or email us.