We're here to help

Connecting Shippingbo with eDesk

Shippingbo is an ecommerce logistics solution : multi-channel, multi-warehouses and multi-carriers solutions. It is composed of three features…

Connecting Aftership with eDesk

Aftership is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates.  Connecting your…

Glossary of Industry Terms

This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…

Connecting Shopware with eDesk

Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries.  Connecting…

Add Channel: Shopify (video)

In this video, we will demonstrate how you can easily link your Shopify account to eDesk.  

Connecting Bol.com with eDesk

Bol.com is the biggest online retailer in the Netherlands and Belgium, selling a wide range of products, including books, electronics, clothing,…

Connecting ShipStation with eDesk

ShipStation is a web-based order and delivery management software for the UK.  Connecting your Shipstation account will allow the tracking…

Setting up your eBay channel mailbox

This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…

Connecting Marjane Maroc with eDesk

Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…

Connecting Octopia Marketplaces with eDesk

Octopia provides online marketplace software for retailers, manufacturers, and wholesalers, supporting both B2C and B2B markets. Connecting…

Connecting Cdiscount with eDesk

Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…

How the new Octopia API will affect your current Cdiscount integration

The new Octopia API integration brings several enhancements to your eDesk experience, improving order and message handling for Cdiscount and…

Connecting Linnworks with eDesk

Linnworks is an Inventory Management software that helps e-commerce sellers grow their business. 

eDesk Mailbox Tour

Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…

Enable WhatsApp Chat through your eDesk Live Chat Widget

eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…

Amazon Marketplace Developer Council ebay compatible application Walmart Shopify Partner Magento Technology Partner Google Partner Facebook